The relentless push for new customers can be incredibly tough. Many businesses find that focusing energy on retention and upsell with existing customers can actually generate more revenue than trying to find new ones. Some of the smartest of these … Continued
I spend a lot of time talking to companies about cloud and when asked why I’m so enthusiastic about it, my answer is the same: it is exciting to be on the first step of something that is a complete … Continued
Ask a director of IT or finance about their technology investment, and they’ll say that nothing matters more than cost savings. But this month’s launch of eircom SIP Voice adds a new element to the mix, opening a new era … Continued
For whatever reason, we Irish like to own houses and property, we don’t like to rent. Perhaps it’s a deep seated suspicion of the absentee landlord. Do we have a similar attitude to cloud? There’s something reassuring about having your … Continued
Every organisation wants a positive, productive workplace where staff are happy in their jobs, but also adaptable and open to new ideas. But what are the tangible steps that can let organisations create this enabling culture? Dysfunctional workplace cultures are … Continued
IT directors can feel the pressure when the CEO decides it’s time for an iPad. How can you balance security policy with the need to say yes to the boss? So you’re the IT director and you’re told you have … Continued
Every organisation wants a positive, productive workplace where staff are happy in their jobs, but also adaptable and open to new ideas. But what are the tangible steps that can let organisations create this enabling culture?
Ireland is making serious progress in its bid to become the cloud centre of Europe. Here are some of the key success factors putting Ireland on every CTO's shortlist.
As Ireland hosts its Third National Smart Cities Summit, I’ve been thinking about happiness, and whether smart cities can deliver it. A recent article in The Guardian, The secrets of the world’s happiest cities, noted research saying that a person … Continued
I’ve had a series of architecture meetings recently with a customer, looking at what their network – with data centre at the core – had organically grown into. It resembled something sprouting in the forgotten corner of a fridge. Every … Continued
Is your business losing out by not allowing more of your staff to have business mobiles? Unlimited plans make it easier to equip your whole team with highly productive smartphones, without breaking the bank. Let’s face it – the mobile … Continued
Choosing an IT managed services provider isn’t just about technical capability. Part 2 of my guidance on selecting a provider looks at the crucial issue of culture and mindset, and at the importance of certifications. In my previous blog, Four … Continued
For IT managers looking to partner with managed service providers, it can be unsettling to know their whole resource pool is no longer internal. Here’s how to help ensure you get the best from a managed services partnership, without introducing … Continued