When a customer orders eircom broadband, eircom will send a modem and starter pack to the customer who will then be able to set up broadband themselves.
The eircom broadband online support site is your first port of call for all broadband and Internet related issues, from lost passwords to information on the latest virus threats. Intuitive and interactive, it has step-by-step guides and illustrations to make online support easy for you.
When you connect to broadband, you should contact your Internet Service Provider (ISP) to ensure that any previous dial-up settings to your Internet
account are cancelled.
eircom accept no responsibility for call charges incurred by customers who continue to dial-up to the Internet when they have eircom broadband installed.
A skilled technician visits the customers office to ensure broadband is properly connected, the telephone lines are compatible with broadband and the connection does not interfere with other eircom services e.g. eircom phonewatch.
You may not be in a broadband enabled exchange.
The distance of your telephone line (copper pair) from the exchange to your premises is too far to support broadband service.
Broadband is a sensitive technology and your line may not be able to match technical requirements.
eMobile broadband is internet access via a small device. You simply plug this device into any computer or laptop and you have instant
online access when and where you need it. Your eMobile broadband device is so small it will fit in your pocket.
It's really easy to install and it comes with a step by step guide to get you started. No more cables! Just plug the device into any
computer or laptop and you are online. View more
eircom Limited. Private Company Limited by Shares.
Registered in Dublin. Registration Number 98789.
Registered Office 1 Heuston South Quarter, St. John's Road, Dublin 8.
© eircom. All rights reserved.
