eircom freefone services

Generate extra sales leads and enhance the professional image of your business with an eircom freefone (e.g. 18XX) number.

Improved customer service

Enhance the professional image of your business

Customer focused

Reduce operational costs

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Benefits
Features
Range
Price*
FAQs

Stable fixed line connection
Enhance the professional image of your business
Customer focused
Reduce operational costs
Quick to set-up
Measurable response
Centralised billing and volume discounts available

Advertise one number on your sales and marketing material
Bring customers to your company, whatever their location, at a low cost call rate
Give your company a corporate image, whatever your business size
Handle customer calls more efficiently and cost effectively with routing options
Range of options available to meet your requirements

Freefone 1800

Your customers can call you free of charge.

Local 0818

Your customers can call you for information you can charge a small premium for, such as timetable or ticket information.

Callsave 1850

Your customers can call you from across Ireland for a flat fee.

LoCall 1890

Your customers can call you from across Ireland for a local call rate.

Universal freefone

Give your company the same freefone number in many international markets.

International freefone

Appear as a local supplier in foreign markets.

For pricing overview, including connection and rental charges please view here

1. Why should I choose an eircom freefone number?

eircom has a broad range of freefone numbers to meet the needs of your business, from International freefone to Domestic free and reduced cost services. Using the eircom Intelligent Network (IN), we can use a number of routing options to ensure you never miss that customer call. We can also offer your business a range of discounts to ensure that you save the maximum amount on your eircom bill.

2. Can I choose my own number?

Yes, based on availability. Please contact 1800 300 300 to reserve your number.

3. How much does it cost?

Costs vary depending on which number is chosen. For detailed per minute charges, please visit our pricing overview page

4. How do I retrieve data?

Simply select the files or folders you wish to restore. You can choose your files online or in the eircom Backup Manager, then just click on download. That's all there is to it!

5. Where can customers call from?

International and Universal freefone can be called from the countries you want them active from. National freefone services can be called from any phone in Ireland. Universal access (0818) numbers can be dialled from most countries overseas.

6. Do I need any additional equipment?

No, just a phone, although it is wise to ensure you have sufficient answering capacity to answer all the calls.

7. How can I tell if it is adding value to my business?

It is important to advertise the number, as then the number of calls to your freefone number will indicate the success of your advertising spend. The tele-management report system (TRS) is a free web based tool that produces detailed statistics on your number. Call 1800 300 300 for details.

8. Where should I advertise my number?

We suggest on marketing material where it will have the biggest impact. Some suggestions include in the Golden Pages/phone book, on your web-site, on company vehicles and stationary.

9. How can I order the service?

Please dial 1800 300 300 or contact your account manager.

*All prices exclusive of VAT

eircom Limited. Private Company Limited by Shares. Registered in Dublin. Registration Number 98789.
Registered Office 1 Heuston South Quarter, St. John's Road, Dublin 8.