The eircom portal journey will guide customers through the provisioning process, should any customer need any assistance at any point please contact your account manager or our help team on 1800 42 81 00

If you need any installation or data migration assistance for larger projects, please contact your account manager for advice or quotation.

For commercial or ordering support please contact your account manager or small business sales desk at 1800 24 25 54

For technical support, our broadband services team can be contacted on 1800 601 701 between the hours of 8am and 6pm, Monday to Friday (excl. bank and Public holidays).

1. Contact with the Primary admin to discuss installation
2. Validating the required service has been assigned to the end user
3. Advice on changing services passwords for end users
4. Downloading the required application client software and all required downloads
5. Installation of the client software and configuration of service to ensure the service is fully operational
6. All services will be provided with short demonstration highlighting how to access services, with information on where to find the getting started guides

eircom provides step by step guides on email migration, for a customer with an existing in house server or POP email service. Following the steps provided will assist the customer in carrying out their own migration or will help when working with their existing IT provider.

eircom can assist with email migration and is based on a case by case basis. Before providing any commitment to a customer to migrate services, eircom will need to know the following information:

1. How many users need migrating?
2. What Client does the user have? (Outlook, Outlook Express, Firebird)
3. How much data does the user have?
4. Is the data held on the server or on PST files?

1. Customer orders Exchange hosted service with the number of licences required
2. eircom will Remote control Admin PC
3. eircom will add users to portal once a list is supplied buy customer using supplied template
4. eircom will assist user to change portal password
5. eircom will assign the users to the service
6. eircom will assist / validate customer has changed Exchange service password
7. eircom will download Outlook Client (if required) from portal downloads section and store on hard drive for installation
8. eircom will download Outlook Profile Script from portal download section and store on hard drive for installation
9. eircom will Install Client
10. eircom will Run Profile Script
11. eircom will Configure client
12. eircom will Load PST files based on customer having saved mails to PST files

1. Customer orders McAfee hosted service with the number of licences required
2. eircom will Remote control Admin PC
3. eircom will add users to the system (if required)
4. eircom will assign service to users
5. eircom will Download McAfee Client from McAfee site and store on hard drive for installation
6. eircom will complete installation of Client
7. eircom will provide short demo of the McAfee administration portal to Admin user

1. Customer orders Sharepoint hosted service providing sub domain name required
2. Customer must create a DNS A record change for the sub domain to 64.151.108.169.
3. eircom will remote control Admin PC
4. eircom will add users to the system (if required)
5. eircom will assign service to users
6. eircom will assist / validate customer has changed Sharepoint service password
7. eircom will download Single sign on patch to hard drive for installation
8. eircom will connect to remote PCs and install single sign on patch
9. Provide a demo of the service by loading the Sharepoint site

1. Customer orders Mailginger service with the number of licences required
2. eircom will Remote control Admin PC
3. eircom will add users to the system (if required)
4. eircom will assign service to users
5. eircom will Login to the Mailginger site via the My Service Link on your portal
6. eircom will provide a short Demo of the Service

1. Contact an eircom representative to complete your order on 1800 24 25 54
2. Change Internet Explorer 6 settings (see note below) or upgrade to Internet Explorer 7

1. Open the Internet Explorer 6 browser window
2. On the Toolbar, click on Tools and Internet Options
3. In Internet Options, click on Advanced at the top
4. Scroll down to HTTP 1.1 settings, select Use HTTP 1.1 through proxy connections
5. Click Apply and OK, close your browser windows and reopen Internet Explorer. The problem should now be resolved, contact eircom Technical Support if the issue persists.

eircom have introduced online software that will deliver a suite of advanced software and communication solutions to businesses across Ireland.

eircom online software will see the unification of business software applications with the eircom broadband network to deliver software as a service and unified communications on-demand to Irish businesses, helping them to substantially reduce costs and increase productivity.

eircom are bringing a new method of supplying business services to the Irish market by delivering proven software solutions over their next generation broadband network.

This will bring together the best of world class products and services to the benefit of small and medium sized businesses and to the wider Irish technology industry. The broad range of services available from eircom online software will enable customers to eradicate capital outlay and simply use the service without being IT experts.

1. To get started:

1. Go to http://business.eircom.net/onlinesoftware
2. Browse through the applications on offer
3. Choose your desired application and then Add to Cart
4. Select Checkout to continue

2. If this is your first online software order, when you click Checkout you will be prompted to register your business. To register:

1. Provide your company details – contact and company name, email address, Phone number and eircom Account Number
2. Once your details have been validated, you can proceed with your order and you will receive an email confirming your registration.

3. Complete your order:

1. Click Register & Next to be taken to a page that will allow you to review your order.
2. Confirm your order and submit payment details
3. Once you are happy with your order, fill in the required details and follow the prompts to the secure billing and order confirmation pages.
4. Your order will be confirmed.
5. You will receive an email to confirm that we have received your order.
6. A second email will then be sent to you once your application has been provisioned. This email will also contain directions to the Online Software Management Console so you can access your service.
7. You will now be ready to start using the online software service.

eircom online software provides any customer with access to enterprise class applications over the internet. This service offers your organisation the opportunity to use software tools you might already use or services you could be using at a cost that will reduceyour current expenditure levels and in a manner that provides increased flexibility and manageability.

To make the most of these services you should be using eircom broadband to access the internet.

eircom have online software available under 3 main categories:

1. Microsoft Communication Services: This includes Microsoft Exchange business class email and collaboration suite, Microsoft Sharepoint,  Microsoft OCS and Web Conferencing.
2. Security: This includes  McAfee Total Protection Suite, Mozy PC Back up services.
3. Business Applications: Microsoft CRM and  MailGinger for email campaign management.

Each service currently on offer with the exception of our email campaign product is available on a recurring monthly plan. This means that with just one months notice you can terminate the services. This offers the customer real flexibility.

The email campaign service is a 'once off' purchase.

The first user for your company that purchases services will be set up as the Primary Administrator. This person can then add, delete, edit, assign or un-assign users and applications at any time. All changes are managed online via the online software Management Console. The administrator simply chooses the new application, enters the user information and receives a validation email.

Multiple users can even be added all at once by the Administrator to save time. Once added the individual user can keep their own profile updated.

If you are an existing eircom customer, we can invoice these services on your telephone bill. Alternatively, any business/organisation can pay using a valid credit card.

For most applications, you simply pay per service per month for each user. To use Microsoft Exchange as an example, if your business has 10 users of the service, you will invoiced for €9.99 (ex.VAT) per user per month by 10 users – a total of €99.99 (ex VAT) per month. There are no extra costs associated with buying or managing new servers or upgrading to the latest software versions – it is all included in your plan.

For other software, like Microsoft SharePoint, you pay per service per month for unlimited users based on your data storage needs. For example, if your business has five employees you will only need to purchase one SharePoint service for €22.99 per month which gives you 3GB data storage, which all your employees can use.

Included in all services:

• Access to the software (no need for buying licences upfront)
• Updates and upgrades to the software (always have the latest versions)
• Management and storage of your data (no need for costly servers)
• Maintenance and support

Depending on the application service, your data may be stored locally or overseas. In either event it will be stored in a secure data centre where the service level agreement is to have your data available 99.9% or 99.5% of the time (service dependent).

Your data will be protected by multiple levels of physical and technical security. Each data centre used will be SAS 70 type II compliant. This is an internationally recognised standard which evaluates and audits a hosting centres control activities.

To give you even greater peace of mind, for your initial order of some applications you will receive the first 30-days free (Trial Period). During this time, if you are unhappy with the service you can cancel your subscription without charge before the end of the 30 days.

You will have access to all the features of each application you choose so you can assess their performance with real-world usage.

Download Terms of Use

Download Terms and conditions

In order to utilise hosted Microsoft Exchange 2007 with eircom your company will need a domain name. Your domain name is your unique address on the Internet. It is how people find your website and remember your email address.

For example: A domain name www.mycompany.ie or www.mycompany.com also provides you with an email address of yourname@mycompany.ie or yourname@mycompany.com.

If you do not own a domain we recommend that you purchase one from eircom.net, via your account manager. Or you can order online from the eircom web store

A domain name is the first step to take when developing a company website and email address. Your domain name is made up of three parts:

1. Part 1: Usually www. It stands for world wide web.
2. Part 2: Your chosen name. It could be the name of your company, a product or a range of products. We recommend keeping it as close to your company name as possible.
3. Part 3: The domain extension. This indicates where you registered your domain name. '.com' originally came from 'commercial' business. This registry is controlled by a body in the United States, as are '.net', '.org' and several others. Particular countries also have domain registries. '.ie' is for Ireland, '.co.uk' is for the United Kingdom, '.fr' is for France and so on. eircom offer 18 domain names including .ie, .eu, .co.uk, .com, .net, .org, .biz and .info.

A domain name needs to renewed on a yearly basis. If you choose to buy your domain with eircom, we send reminders of renewal payments.

• An easily identifiable web address makes your website quick to find, and drives traffic to your site.
• Gives your business a more professional identity.
• Personalised email addresses for all your employees and/or departments: e.g. sales@mycompany.ie.

It is important to take ownership of your company name on the Internet before someone else does. In some jurisdictions, it is possible for a third party to register your company name, thereby preventing it from being available to you.

To avoid this, eircom can help you register your domain name now. You do not have to have an online presence in order to register and protect your company name.

A .ie domain is the official registry for Irish businesses or organizations. A .ie domain signifies that the business operates within the Irish market, be it an Irish owned organization or an international company that has an Irish presence.

Currently there are over 63,000 registered .ie domain names.

If buying online with eircom, you can enter your RBN or CRO number. If you do not have this, then you can still buy online but you must fax us one of the following:

1. Registered Company Correspondence on company letterhead stating VAT number
2. Sole Trader Correspondence on business letterhead stating VAT number or letter from solicitor, accountant or bank manager on, company letterhead, confirming that the applicant trades under specified name
3. State Agency/ Educational Body Letter on headed paper stating domain name requested and signed by a member of management.
4. Trademark name Correspondence on letterhead stating trademark number.
5. Non business/ Discretionary/ organization name Evidence showing a connection between the applicant and the proposed domain name. Note: the IEDR holds the right to assess the name on its own merit.

In order for Microsoft Exchange 2007 and Microsoft Outlook 2007 to function properly, you must have a special DNS record set up for your domain which points to the eircom hosted AutoDiscover server. Your ISP host providor will need to create a subdomain called 'autodiscover.mycompany.com' and add the CNAME record that points to eircom hosted AutoDiscovery DNS record.

IMPORTANT: Due to distributed nature of DNS, the CNAME record you created following instructions in this article may take up to 48 hours to propagate across the Internet. In other words, you will be able to take advantage of the AutoConnect feature only when DNS changes have fully propagated. Some features that will not work properly without an Autodiscover record:

• Outlook 2007 setup using AutoDiscovery
• Free/Busy information in your calendar
• Out of office Autoresponse messages
• Proper Syncing Of Offline Address Book

Microsoft Exchange is an email server that is used by businesses all over the world. The reason for its popularity is that Exchange is very scalable, secure, reliable, and functional.

Exchange allows your employees to collaborate as a team and share contacts, calendars, email, and tasks. Additionally, Exchange allows you to use as many computers as you would like and the information in Outlook is the same on every one!.

Our Exchange service allows you to collect your email from Microsoft mobile devices or Nokia Symbian devices.

POP3 only caters to email and not contacts, calendars, or tasks. That means that although you can receive email on your computer, all the contacts, calendars, and tasks are stored locally.

If your hard drive crashes or if a virus wipes out your data, you lose everything. With Exchange, since a mirror copy is stored on the Exchange server, you can check your information from several locations at anytime.

To use the hosted Exchange, you will need a domain that you own. If you do not own a domain you can purchase one from eircom.

We have a method of migrating from your current server (either Exchange or POP) that will ensure you never miss one email.

We provide easy step by step directions that will allow you complete the entire process by yourself and if you need assistance our online software support team is here to help!

We provide a fully automated web based Control Panel that is accessible from any web browser any time. This enables you to add/remove/edit users and add/remove aliases/distribution lists, forwarding, and much more.

With Hosted Microsoft Exchange using Outlook 2007 you are able to share contacts, calendars, emails, and tasks with your team.

eircom has binded a digital certificate to the connection that allows a full SSL connection (the same encryption used for online banking) from Outlook to the server.

Having provisioned the MS Exchange mailboxes through the eircom portal, you will get access to a Getting Started Guide which will detail the steps that are required to set the service up.

For assistance you can contact our online software support team on onlinesoftwaresupport@eircom.net or call 1800 428 100.

Yes. You need to follow the steps below (for assistance you can call our online software support team on 1800 428 100, or your current IT support provider).

DNS Changes should be made via your current ISP provider. The following DNS change needs to be made to your MX record to enable the new hosting service from eircom.

• Mail Server - Priority
• mx01.securembox.com – 10
• mx02.securembox.com – 20
• mx03.securembox.com – 30
• mx04.securembox.com – 40

* Autodiscover CName redir.securembox.com

DNS record changes can take up to 48 hours to update and propagate across the Internet.

In the case of eircom being your current ISP, the following request needs to be sent:

To:dnsrequests@eircom.net

Subject:DNS Change Request

Please change MX record for domain name mycompany.ie to the following:

• mx01.securembox.com – 10
• mx02.securembox.com – 20
• mx03.securembox.com – 30
• mx04.securembox.com – 40

Also please add the following CNAME record to the DNS record of the mycompany.ie domain:

* Autodiscover CName redir.securembox.com

CLOSE email

Remember to change the mycompany.ie domain in the example above, to the domain name that you wish to have changed.

In order for Microsoft Exchange 2007 and Microsoft Outlook 2007 to function properly, you must have a special DNS record set up for your domain which points to the eircom hosted AutoDiscover server.

Your ISP host providor will need to create a subdomain called autodiscover.mycompany.com and add the CNAME record that points to eircom hosted AutoDiscovery DNS record.

Some features that will not work properly without an Autodiscover record:

• Outlook 2007 setup using AutoDiscovery
• Free/Busy information in your calendar
• Out of office Autoresponse messages
• Proper Syncing Of Offline Address Book

Yes. The iPhone 3.0 uses Microsoft Exchange ActiveSync, to push your Mail, Contacts, and Calendar data to your iPhone (Tasks are not synchronised).

Note that the iPhone will only support one Exchange account.

In addition, setting up these instructions will over ride any Contacts or Calendars already on the device. Please back those up prior to setup as they are not recoverable.

Windows SharePoint Services enables your team to create web sites for information sharing and document collaboration, which are benefits that help increase individual and team productivity.

Windows SharePoint Services is a service offered by eircom and provides team services and sites to Microsoft Office System and other desktop programs. It also serves as a platform for application development.

With the IT resources provided (such as portals, team workspaces, e-mail, presence awareness, and Web-based conferencing), Windows SharePoint Services enables users to locate distributed information quickly and efficiently, as well as connect to and work with others more productively.

Once set up for your account, SharePoint will be available from any web browser by going to the domain name.There will be a set of templates that you are able to configure which vary dramatically.

As a high-level summary of SharePoint, think of it as a web site only available for your team for storing and sharing all of the documents. It is accessible via any web browser.

SharePoint takes advantage of an Active Directory structure shared at the end customer level. Members of the directory are each assigned a role and SharePoint automatically provides role-based security and single sign-on authentication. In addition, individual files and directories can be given specific security attributes.

In addition, our data center is protected by four layers of card-access barriers, 24x7 video surveillance at all entry points and on each isle of the raised floor area, plus 24x7 professional physical security staff. Individual equipment cabinets are locked and not accessible to maintenance staff.

Yes. Custom Web parts can be uploaded to a site Web Part Gallery through the Site Settings user interface built into SharePoint.

In addition, all of the following SharePoint Web services can be accessed, with designated customer users granted Site Administrator access.

• Administration Web Service
• Alerts Web Service
• Authentication Web Service
• Copy Web Service
• Document Workspace Web Service
• Forms Web Service
• Imaging Web Service
• List Data Retrieval Web Service
• Lists Web Service
• Meetings Web Service
• People Web Service
• Permissions Web Service
• SharePoint Directory Management Web Service
• Site Data Web Service
• Sites Web Service
• Search Web Service
• Users and Groups Web Service
• Versions Web Service
• Views Web Service
• Web Part Pages Web Service
• Webs Web Service

The self-service Web portal allows customer administrators to control how many site collections customers create, their overall storage quota, and which users have access to SharePoint site collections.

Access can be controlled on a more granular basis through SharePoint.

Yes. With Sharepoint 3.0, you are able to upload documents up to 250MB. If you are using the Single Document Uploader sometimes the web browser will time out before the document is able to upload. In these cases, we suggest using the Java Multiple Document Uploader to allow for large document upload. Please follow these steps in order to upload larger files to a document library.

• Log into your Sharepoint portal with Internet Explorer.
• Go to the Document Library where the files will be uploaded.
• Select the arrow pointing down next to Upload.
• Select Upload Multiple Documents.
• Select the file you will be uploading. We recommend only uploading one large document at a time.
• Select OK.

Yes. Full nightly backups of the shared content db and the config db.

eircom can only recover the SharePoint system in a total outage, i.e. complete data loss to all customers.

eircom are exploring options around supporting line item, customer level data restores, no ETA at this point, we will update you on when we can offer that.

Using Microsoft free SharePoint Designer:

• In SPD go to File Open Site
• Under Open Site type in the URL you wish to have backed up , click OK and type in the login credentials
• Click Site Administration and Backup Web Site
• In the Backup Web site box check 'Include all sub sites in archive' to include all sub sites of your SharePoint site
• In the Backup Web site dialog box, click OK
• In the File Save dialog box, specify the location you wish to save your backup.

Note: You may have to re-authenticate multiple times throughout the process. Depending on the size of your SharePoint site this may take a while

Sharepoint Desginer 2007 is a program created by Microsoft that will allow you to create advanced customizations to your Sharepoint site. You can quickly and easily create dynamic and professional-looking Web sites including team sites, blog sites, and a variety of Meeting Workspace sites using any of a wide array of site templates.

Use reports in Office SharePoint Designer 2007 to help manage your site by checking for broken links, unused pages, cascading style sheets usage, and master page usage. Site backup and restore features make it easy to save your site to a single file for helping to protect data or moving it to another server running Windows SharePoint Services technology.

Download and install a free version of Sharepoint Designer. You can download it HERE.

McAfee Total Protection solutions are Web-based applications that require at least one system with an Internet connection to act as a relay in order to share the automatic updates with other computers.

The scanning service is continuously active even when not connected to the Internet, but an Internet connection is required for updates.

The McAfee Total Protection Service Basic solutions can be installed on multiple workstations by an administrator or on a single workstation by an individual user.

As the administrator, the standard installation method or advanced installation features can be used. You can contact our online software support team for assistance.

An update may contain one or more of the following:

Daily virus definition (DAT) files: Signatures for existing and new viruses and new security-risked spyware.

Agent updates: Software changes to address a known issue or add a new scanning feature.

Policy changes: Custom policies that apply to a group of computers (for example, scheduling an on-demand scan).

The installed McAfee agent constantly communicates with the McAfee Network Operations Center (NOC) for regular and emergency virus updates.

Total Protection Service will automatically check for updates five minutes after logon. If a machine is left on, the agent will then check for an update at regular intervals, preconfigured at 12 hours, from the last successful update check.

Additionally, from the secured, McAfee SecurityCenter, the update interval time can also be set by an administrator to check for the updates up to every four hours or later.

McAfee has identified a potential concern in their recent release of DAT 5958 that may impact systems running Windows XP Service Pack 3. This DAT has been found to cause a W32/Wecorl.a false-positive detection, which may make Windows XP SP3 systems unstable. Resolution : McAfee has rolled back to DAT 5957 to prevent impact, and then updated to the newest correct DAT immediately thereafter.

All systems will automatically be updated to the latest correct DAT (now 5960), but you can take action to make this happen more quickly if needed. To ensure the machines have updated with the latest correct DAT, please have the customer's go to Reports > Computer Profiles and look for "DAT Version". If the customers have any remaining systems running DAT 5958, please recommend the users of these computers to click on their Total Protection Service system tray icon and select "Update Now". If this is not successful, please refer to the following Knowledge base article: http://vil.nai.com/vil/5958_false.htm

Total Protection Service offers an On-Access Scanner. As files or email attachments are accessed or opened in Microsoft Outlook, virus scanning is performed to detect viruses.

McAfee will not clean infected email messages before you see them, but rather stops the virus at the point of access.

Viruses that write to disk will be detected by the On Access scanner.

No. Installation requires Microsoft Internet Explorer (version 5.5 or later). However, once the McAfee Total Protection Service Basic software has been installed, you can continue to use your default Internet browser.

You can view the SecurityCenter website using Internet Explorer or Firefox. Internet Explorer can be found at the following address:http://www.microsoft.com/windows/internet-explorer/default.aspx

This can appear on systems running Microsoft Windows XP Service Pack 2, where ActiveX controls are denied by the browser. Click the narrow bar at the top of the Installation Denied web page and select Install ActiveX Control. You return to the original installation page, where you can enter an email address and proceed successfully.

This error can be caused by several problems, but the most common solution is to accept ActiveX controls. If the narrow bar at the top of the web page displays a message about ActiveX controls, click the bar and select Install ActiveX Control. You return to the original installation page, where you can enter an email address and proceed successfully.

Other problems that can cause this error are:

The browser cache is full; the browser security level is set too high; the user does not have administrator rights or a registry file is missing.

The installer has detected other virus protection software on the computer. An anti-virus program might have been bundled with the PC preinstalled software when you bought it. You must uninstall other virus protection software:

1. From Windows Control Panel, open Add/Remove Programs.

2. In the list of programmes, locate any virus protection software (including Total Protection for Small Business), then click Remove.

If you still receive this error, some components might be installed but not visible.

Yes. When you first install the firewall protection service, select Prompt mode. Then check the Unrecognised Programmes reports regularly to see which programs are detected on client computers, and approve appropriate programs in a policy. Select Protect mode after you have approved all the applications needed to conduct business.

You can also select Report mode as a 'Learn' mode if you do not want your users to be prompted for a response to detections.

If you have added computers, or have upgraded from trial to full product, some computers may not appear in your reports. If you upgraded or purchased additional services using a new email address, you received a new customer key and URL for a new account instead of adding licenses to your existing account. Because you have two customer keys (CK=), reports appear in two places.

Make sure all your trial users reinstall with the installation URL associated with the new key. Contact our online software support team for assistance with merging multiple accounts.

When you purchase additional services or renew services, use the same email address that you used when purchasing the original services. Your new services will have the same company key (CK=) as your existing service and show up on the same reports.

Contact our online software support team for assistance with merging multiple accounts.

Yes. Uninstall the software from the old computer. From the SecurityCenter, click the Computers tab. For Groups, select All, then select the old computer in the listing and click Delete. Install the software on the new computer.

The new computer appears in your reports after it uploads its status to the SecurityCenter, usually within 20 minutes.

No. However, you need to reinstall McAfee Total Protection Service Basic after reinstalling the operating system.

From the SecurityCenter, click the Computers tab. For Groups, select All, then select the old computer in the listing and click Delete. Install the software on the reformatted computer.

The new installation appears in your reports after the computer uploads its status to the SecurityCenter, usually within 20 minutes.

Microsoft Dynamics CRM is (at its heart) a CRM (Customer Relationship Manager) that allows your company to stay on top of every account, contact, and opportunity, while providing the management team a detailed look into the activity throughout the company.

Through a browser based configuration tool, you will be able to automate a large portion of the data tracking and customer communication that is done manually by your organisation.

A free Outlook Connector is provided for every CRM client.

The Outlook Connector allows you to access everything in Dynamics CRM via Outlook, as well as keep everything in Outlook synchronised with Dynamics automatically and seamlessly.

MailGinger is an easy to use, high performance, self-service, scalable, powerful and multifaceted online email marketing solution. MailGinger allows you to easily and effectively create professional email marketing campaigns. It's intuitive and easy to use interface you are at complete peace managing all your email marketing needs. MailGinger has all the features you need to create professional email marketing campaigns.

With only few clicks you can create and manage your campaigns and also get the valuable statistical data on who read your email and how many times, who clicked the links within your email etc. MailGinger helps you to grow your opt-in lists, and improve permission based email marketing. The process of creating campaigns and managing your mailing lists using MailGinger is as easy as 1-2-3.

• Increases branding and awareness
• Better corporate communications
• Increases sales and customer retention
• Low cost of ownership
• Web based solution with easy to use interface
• No data lock ups, you can remove mailing lists and data anytime

We have a high end cluster environment, which ensures the service uptime along with the 10 tera bytes of backup system which can replicate all the major data for all our servers and can be restored anytime whenever required.

We also use proven network security components in place to ensure the highest security for your data.

MailGinger provides you with plenty of the ready to use email newsletter templates so that you or your team need not waste time to create an email newsletter template.

You can select the layouts and designs and just change the text content to suite your needs. You can also create your own template and can use it.

MailGinger has the ability to accurately and precisely detect the bounced back subscribers, so that your data does not have the invalid email IDs.

This not only helps you to keep your data clean but also allows you to save on the unnecessary bandwidth usage for sending your newsletter to the wrong and invalid email IDs.

MailGinger provides you with the tools and features to test your newsletter against the spam rating mechanism to better understand whether your newsletter can be tracked as a spam or not.

The testing of the spam content is required so that you can better fine tune your newsletter content, images and subject lines and ensure the higher deliverability of your email newsletter.

With our advanced statistical report generation module and tracking module MailGinger allows you to understand the success of your campaigns. We provide several types of readymade reports such as campaign delivery report, highest open rate on a particular day, link click through reports, read ratios, forward to friend stats etc.